Privacy Policy for CliniHair

At CliniHair, accessible from https://clinihair.co.uk/, protecting your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights in relation to your personal data.

If you have any questions or need further clarification regarding our Privacy Policy, please contact us at [email protected].

Information We Collect and How We Use It

We collect personal information to provide and improve our services. This includes but is not limited to:

• Information you provide during consultations or while using our website (e.g., your name, contact details, or medical details related to our trichology services).
• Technical information such as IP addresses, browser types, and interactions on our site.
• Any other information you choose to share with us during communication or through forms.

We may use this information to:

• Fulfill a contract (e.g., for consultations or services).
• Respond to your inquiries and communicate effectively.
• Comply with legal obligations.
• Improve our website and services by analyzing usage trends.

Legal Basis for Data Processing (GDPR)

As a business operating within the scope of the General Data Protection Regulation (GDPR), CliniHair processes your personal data under the following lawful bases:

1. Contractual Necessity – To provide services or fulfill agreements with you.
2. Consent – When you explicitly provide consent for specific purposes.
3. Legitimate Interests – For our legitimate business interests, such as improving our services or ensuring website security.
4. Legal Obligations – To comply with applicable laws or regulations.

Data Retention

We will retain your personal information only as long as necessary for the purposes described in this policy. This includes:

• Retaining data to comply with legal obligations.
• Resolving disputes and enforcing our agreements.

When your information is no longer required, it will be securely deleted or anonymized.

Your Rights (EEA Residents)

If you reside in the European Economic Area (EEA), you have the following data protection rights under GDPR:

• Access and Portability: Request access to your personal data or obtain a copy in a structured, machine-readable format.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal requirements.
• Restriction: Request to limit the processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise your rights, please contact us at [email protected]. We will respond promptly to your request.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These small data files are stored on your device and help us:

• Understand visitor preferences.
• Optimize website performance.

You may control or disable cookies through your browser settings. For detailed guidance on managing cookies, please refer to your browser’s help section.

Third-Party Cookies

We may use third-party services, such as Google, to display personalized ads or analyze site traffic. For example:

• Google may use DART cookies to serve ads based on your activity on https://clinihair.co.uk and other websites.

To opt-out of Google’s DART cookies, visit the Google Ads Privacy Policy.

Third-Party Services

CliniHair’s Privacy Policy does not apply to external websites or third-party advertisers. For detailed information about their data practices, please consult their privacy policies directly.

Children’s Privacy

Protecting children’s privacy is important to us. CliniHair does not knowingly collect personal data from children under 13 years old. If you believe your child has provided information to us, please contact us immediately at [email protected], and we will take steps to remove their information.

Security Measures

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or loss. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Policy Updates

This Privacy Policy is subject to periodic review and may be updated to reflect changes in our practices, services, or legal requirements. The updated version will be posted on our website with the revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

CliniHair
Email: [email protected]
Website: https://clinihair.co.uk

By using our website, you agree to this Privacy Policy and its terms.