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Conditions

Conditions

Conditions of Service for CliniHair

These Conditions of Service apply to all services provided by CliniHair, including in-person consultations, remote consultations, follow-up consultations, and any related offerings.

1. Booking and Appointments

  • Appointments must be booked in advance through our website, email, or phone.
  • Clients are required to provide accurate contact and medical information when booking.
  • CliniHair reserves the right to reschedule or cancel appointments for unforeseen reasons, with appropriate notice provided.

2. Payments

  • Payment for consultations and services must be made as per the terms outlined during booking.
  • CliniHair accepts payments via credit/debit cards, bank transfers, or other methods as specified.
  • Full payment or a deposit may be required to confirm your appointment.

3. Cancellations and Refunds

  • Clients must provide at least 24 hours’ notice for appointment cancellations.
  • Refunds will only be issued for cancellations made within the specified time frame.
  • Failure to attend an appointment without notice may result in forfeiture of the deposit or payment.

4. Medical and Professional Advice

  • Services provided by CliniHair are based on professional training and certification. However, results may vary between individuals.
  • The client is responsible for following the care instructions provided during consultations or treatments.
  • CliniHair is not liable for outcomes arising from failure to follow aftercare instructions.

5. Confidentiality

  • All personal and medical information shared with CliniHair is handled in compliance with GDPR and our Privacy Policy.
  • Your data will not be shared with third parties without your consent, except where required by law.

6. Service Changes

  • CliniHair reserves the right to modify or discontinue any service, with reasonable notice provided to clients.

Have questions?

Get in touch for expert advice and support.

12, Royal Mail House, Terminus Terrace SO14 3FD, Southampton, Hampshire

Contact: 07435963096

Trichology Clinic

CliniHair

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